Section 1 — Starting a New Run

  1. Navigate to QA & Compliance.
  2. Click New QA Run.
  3. Select the Marketo program (search or recent list).
  4. Click Start.

The system builds a point-in-time snapshot of your program and starts executing checks. The snapshot includes relevant program assets and configuration so all check results stay consistent for that run.

Section 2 — Understanding Results

Results are grouped by category. Each check shows:

  • Name
  • Type badge
  • Severity indicator
  • Result status (pass, fail, warning, error, pending, skipped)
  • Detail explanation

Result meanings

  • Pass: Criteria met.
  • Fail: Criteria not met; review details.
  • Warning: Potential concern; review before approval.
  • Error: Check could not execute (different from fail).
  • Pending: Waiting for human input.
  • Skipped: Not executed (for example, AI disabled or not applicable).

How check types appear in results

  • Automated checks show immediate results and explanations.
  • Semi-automated checks show extracted data that you confirm.
  • Manual checks show instructions for external steps you complete and record.
  • AI-powered checks show AI assessment plus specific reasoning tied to real values.

Section 3 — Completing Pending Checks

  1. Open a pending check.
  2. Complete the check based on type:
    • Semi-automated: Review extracted data, then record pass/fail/warning with notes if needed.
    • Manual: Perform the external step, then mark complete with notes.
  3. Repeat until all pending checks are complete.

Progress is saved immediately, so you can leave and return without losing work.

Section 4 — What "Required" Means

Checks marked required must be resolved before self-review submission.

  • If a required check fails, the run cannot be approved until it is addressed.
  • Optional checks still appear in the run but do not block submission.

[SCREENSHOT: QA run in progress — mixed results showing pass, fail, pending, AI result]
[SCREENSHOT: Expanding a semi-auto check to see extracted data]
[SCREENSHOT: Expanding an AI check to see the AI's explanation]
[SCREENSHOT: Completing a manual check with notes]